Long Term Care Specialist
Kenosha Area Family & Aging Services, Inc.
Kenosha Area Family & Aging Services, Inc.
Kenosha, WI Kenosha, WI Full-time Full-time From $40,000 a year From $40,000 a year 7 days ago 7 days ago 7 days ago Job Description Long Term Care Specialist Division:
Information, Assistance & Access (IA&A) Job Classification:
Salaried-Exempt- Professional Reports to:
Supervisor of Information, Assistance & Access The Aging and Disability Resource Center (ADRC) is a single point entry for older adults and people with disabilities who need information and assistance with community resources and access to publicly funded, community-based long-term care programs.
The Center strives to be helpful while maintaining individuals' right to self-determination.
The ADRC determines functional eligibility and enrollment to Family Care, Partnership, PACE and I.
R.
I.
S.
programs that provide community based long-term-care services.
The LTC Specialist will be part of the Information, Assistance and Access unit under the supervision of the unit coordinator.
The LTC Specialist will provide information and assistance (I&A), long-term-care options counseling, and functional eligibility and enrollment.
The qualities and tasks needed to successfully accomplish the role include but are not limited to:
Recognize the dignity and value of all people.
Treat consumers and colleagues with respect.
Provide prompt, accurate and friendly response to requests for information about an array of topics and for access to long term care resources.
Staff the IAA service (phone/walk-in) line part of each week.
Maintain up to date knowledge of community resources and benefit programs, and program guidelines.
Obtain and maintain Alliance of Information and Referral Services certification (AIRS) within 1 year of employment.
Provide guidance to individuals and families about long term care options in person, over the phone and virtually.
Acquire and maintain certification as a screener for the Long-Term Care Functional Screen and participate in all trainings for screeners.
Maintain up to date knowledge of eligibility and enrollment & disenrollment procedures and protocols for Family Care and Partnership Programs, and the self-directed supports waiver IRIS.
Meet with consumers to conduct functional eligibility and enrollment for public funding for community-based services, and/or long-term care options counseling.
Provide advocacy and assist persons obtain needed services.
Make referrals to programs within the ADRC as well as to outside organizations to meet needs of individuals living in the community.
Document calls, maintain detailed case records, complete eligibility and enrollment documentation, and participate in case staffings.
Complete 100% time reporting for Medicaid billing purposes.
Observe confidentiality and privacy policies of the ADRC.
Attend and participate in staff development programs, including in-service training, staff meetings and professional seminars.
Maintain high level of performance that is established in ADRC contract, quality assurance plans and agency standards.
Ability to comply with required deadlines.
Maintain professional standards of conduct and dress.
Perform other related duties as required.
Qualifications Bachelor's degree in social work or related field or health care profession from an accredited college, plus one year experience working with the target populations including older adults, adults with physical and/or developmental disabilities, dementia, mental illness or other cognitive disabilities.
Excellent active listening, interviewing, and advocacy skills.
Knowledge of case work principles, the long term care, social service delivery systems and community resources.
Knowledge of Medicaid, Medicare and other public benefit programs helpful.
Ability to organize and plan work effectively, and independently.
Ability to establish and maintain effective public and working relationships.
Ability to communicate clearly and effectively, orally and in writing.
Ability to handle difficult callers and situations and take appropriate action.
Ability to provide advocacy as needed.
Become a Certified Long-Term Care Functional Screener during training period.
Become a Certified Information & Referral Specialist (CIRS-A) within 1 year of employment.
Proficient experience with computers.
Become Certified Options Counselor during training period.
Approximate time commitments of the role Information, Assistance & Access Line 35% Home visits 30% File maintenance & other documentation 20% Meetings & trainings 10% Community development/outreach 5% Special program management 0% Salary Range Starting salary is $40K plus a generous PTO schedule which includes vacation, holidays and sick leave plus flex time.
Benefits are available to full-time staff.
Job Type:
Full-time Pay:
From $40,000.
00 per year
Benefits:
401(k) Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Ability to commute/relocate:
Kenosha, WI 53143:
Reliably commute or planning to relocate before starting work (Required) Education:
Bachelor's (Required)
Experience:
Caregiving:
1 year (Preferred) Shift availability:
Day Shift (Required) Work Location:
In person Long Term Care Specialist.
Estimated Salary: $20 to $28 per hour based on qualifications.
Kenosha Area Family & Aging Services, Inc.
Kenosha, WI Kenosha, WI Full-time Full-time From $40,000 a year From $40,000 a year 7 days ago 7 days ago 7 days ago Job Description Long Term Care Specialist Division:
Information, Assistance & Access (IA&A) Job Classification:
Salaried-Exempt- Professional Reports to:
Supervisor of Information, Assistance & Access The Aging and Disability Resource Center (ADRC) is a single point entry for older adults and people with disabilities who need information and assistance with community resources and access to publicly funded, community-based long-term care programs.
The Center strives to be helpful while maintaining individuals' right to self-determination.
The ADRC determines functional eligibility and enrollment to Family Care, Partnership, PACE and I.
R.
I.
S.
programs that provide community based long-term-care services.
The LTC Specialist will be part of the Information, Assistance and Access unit under the supervision of the unit coordinator.
The LTC Specialist will provide information and assistance (I&A), long-term-care options counseling, and functional eligibility and enrollment.
The qualities and tasks needed to successfully accomplish the role include but are not limited to:
Recognize the dignity and value of all people.
Treat consumers and colleagues with respect.
Provide prompt, accurate and friendly response to requests for information about an array of topics and for access to long term care resources.
Staff the IAA service (phone/walk-in) line part of each week.
Maintain up to date knowledge of community resources and benefit programs, and program guidelines.
Obtain and maintain Alliance of Information and Referral Services certification (AIRS) within 1 year of employment.
Provide guidance to individuals and families about long term care options in person, over the phone and virtually.
Acquire and maintain certification as a screener for the Long-Term Care Functional Screen and participate in all trainings for screeners.
Maintain up to date knowledge of eligibility and enrollment & disenrollment procedures and protocols for Family Care and Partnership Programs, and the self-directed supports waiver IRIS.
Meet with consumers to conduct functional eligibility and enrollment for public funding for community-based services, and/or long-term care options counseling.
Provide advocacy and assist persons obtain needed services.
Make referrals to programs within the ADRC as well as to outside organizations to meet needs of individuals living in the community.
Document calls, maintain detailed case records, complete eligibility and enrollment documentation, and participate in case staffings.
Complete 100% time reporting for Medicaid billing purposes.
Observe confidentiality and privacy policies of the ADRC.
Attend and participate in staff development programs, including in-service training, staff meetings and professional seminars.
Maintain high level of performance that is established in ADRC contract, quality assurance plans and agency standards.
Ability to comply with required deadlines.
Maintain professional standards of conduct and dress.
Perform other related duties as required.
Qualifications Bachelor's degree in social work or related field or health care profession from an accredited college, plus one year experience working with the target populations including older adults, adults with physical and/or developmental disabilities, dementia, mental illness or other cognitive disabilities.
Excellent active listening, interviewing, and advocacy skills.
Knowledge of case work principles, the long term care, social service delivery systems and community resources.
Knowledge of Medicaid, Medicare and other public benefit programs helpful.
Ability to organize and plan work effectively, and independently.
Ability to establish and maintain effective public and working relationships.
Ability to communicate clearly and effectively, orally and in writing.
Ability to handle difficult callers and situations and take appropriate action.
Ability to provide advocacy as needed.
Become a Certified Long-Term Care Functional Screener during training period.
Become a Certified Information & Referral Specialist (CIRS-A) within 1 year of employment.
Proficient experience with computers.
Become Certified Options Counselor during training period.
Approximate time commitments of the role Information, Assistance & Access Line 35% Home visits 30% File maintenance & other documentation 20% Meetings & trainings 10% Community development/outreach 5% Special program management 0% Salary Range Starting salary is $40K plus a generous PTO schedule which includes vacation, holidays and sick leave plus flex time.
Benefits are available to full-time staff.
Job Type:
Full-time Pay:
From $40,000.
00 per year
Benefits:
401(k) Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Ability to commute/relocate:
Kenosha, WI 53143:
Reliably commute or planning to relocate before starting work (Required) Education:
Bachelor's (Required)
Experience:
Caregiving:
1 year (Preferred) Shift availability:
Day Shift (Required) Work Location:
In person Long Term Care Specialist.
Estimated Salary: $20 to $28 per hour based on qualifications.
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